- Data creation: what data are you and your users creating, and how should you maintain it
- User involvement and who should work with your platform and processes
- How to operate and maintain the platform - incl. scope per site, as not all sites need to work in the same way with your tool(s)
- Think end-to-end (from onboarding a supplier, what content to show to users, how to interact with suppliers and users and how to remove users and suppliers from the platform)